What documents will JAPOX CORPORATION provide regarding my shipment?
As an importer, you will receive the
following documents:
Bill of Lading (B/L)
Insurance Document (if your purchase
includes insurance)
Export Certificate (also known as the
"Deregistration Certificate" or "Cancellation of
Registration" form)
Commercial Invoice
If required by your government, we will
also send you:
Inspection Certificate
Export Permit (also known as the "Bill
of Entry")
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Can I review the B/L and other documents before they are sent?
Yes, we will upload a PDF of your B/L and other documents to your CAP. Am I allowed to request changes to the vehicle information on the B/L or any other documents? Absolutely not! Modifying information on the B/L or any other documents we provide is ...
Can I track the documents you will send me?
Yes. Your CAP will display the DHL tracking number once your documents are processed for dispatch. If you click on the number, it will redirect you to the DHL tracking log.
My DHL tracking log doesn't show that my documents are being shipped. Is there a problem?
My DHL tracking log doesn't show that my documents are being shipped. Is there a problem? We kindly ask that you wait for 24 business hours before contacting us regarding any issues with your DHL tracking log. The tracking log starts providing ...
Do you provide information about the manufacturing year of your vehicles?
Yes, we strive to provide this information whenever it is available. However, please note that we cannot guarantee its accuracy as it is sourced from a third party. JAPOX CORPORATION assumes no responsibility for any losses, damages, or issues ...
Why do I need to provide the full name and address for the DHL Delivery Address?
We require this information to send your documents, including the B/L, via DHL courier. Please provide the recipient's full name, complete address (without abbreviations), and phone number(s). Please be aware that incomplete information may result in ...